Constellation is the US's largest producer of carbon-free energy and a leader of retail supply of power, natural gas and home services for residences across the nation. Headquartered in Baltimore, their generation fleet produces enough energy to power 15 million homes and is helping to accelerate the nation's shift to clean energy with more than 32,400 megawatts of capacity and annual output that is 90 percent carbon-free. Constellation serves approximately 2 million residential, public sector and business customers, including three-fourths of the Fortune 100.
“ No Complaints as of yet. ”
“ Was cheapest service I had in the past years...did not have any problems. ”
“ Good customer service ”
“ so far so good ”
“ I was able to sign up and get the best rate with Constellation and the date I wanted. ”
“ The swap over to Constellation was easy and on time. I wish they had more online tools to monitor energy usage real time or at least close. ”
“ Been with Constellation over a month. Service and billing just starting. Pleased with speed of transfer from previous supplier. ”
“ Having just moved to Waco,TX from Pennsylvania, we had nothing to use a a baseline to compare electricity providers. We picked Constellation based solely on reviews. After 7 weeks, so far so good. A better assessment and review will need t owait until we've been here a full year. ”
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So far I am very pleased.
I like the weekly usage info. ”
“ So far so good. I did like Green Mountains weekly breakdown a little bit more. But no complaints as long as my bill keeps going down. Thank you *They made me submit an answer for customer service. No contact as of yet with anyone from customer service ”
“ The process was easy, too soon to know if it was the best choice ”
“ I was on a rate plan until this July and was very happy. I did not enter another because I knew I would be buying a home and was worried about breaking a contract. Even though I have been going month to month my bill has been good. Unfortunately I am forced to shop for another company because the new rate plans are very high. I have not had any issues, I love that I can go online and pay, and my bills were decent. They no longer offer any rate plans that are priced decent. I did try to call customer service to see if I could get a lower rate as a loyal customer but no luck.....so I will shop and read reviews until I find another company ”
“ good company was with them for 3 yrs but rates are not comparable to others any more ”
“ Been with StarTex Power for a couple years and at the end of current contract period. While there are some other companies with slightly cheaper rates, I was drawn back to renew my contract by the excellent customer service, no hidden fees, and no gimmicks (like paying $5.95 to call Customer Service . . . *cough*- Reliant-*cough*). I'm willing to pay a little more for a company that exhibits integrity in dealing with their customers. ”
“ We have been with StarTex for about 1 year now. We really love the wonderful customer service and excellent service. We recently received our renewal notice and unfortunately we may have to switch companies. The rate we were quoted is not as good as the current offer and are not as competitive as other companies. We would really love to stay but have to do what is best for us. Thanks StarTex for making our transition to Texas a great experience! ”
“ I've been a Star Tex customer for 3 years, and I would have to say had a good experience with them up until now. After the first year, they notified me that my contract was up for renewal. I requested them to renew at a certain rate, which would have been comparable to one of their competitors. They agreed, and all was well. I was in for a surprise when that contract expired. No notice, and just a surprise bill with the rate jacked up 3 cents KWH. I sent Star Tex an email asking if they would lock in a lower rate, letting them know that if they did I would refer a customer to them. I received a big N-O, and that was the end of that. I then requested a letter of credit from them, and haven't heard anything back. Needless to say, it's time to switch, because my monthly electricity bill is way too high, and they are simply no longer competitive. ”
“ StarTex has always been a good company in the four years that I have been with them. When it came time to renew my contract, customer service tried to work with me on my rates and could only offer me a nine months contract ( I was hoping for six months) with a slightly higher rate then previously. I took it because I never had any problems with them and they have never had any hidden fees. The only thing that I have found disappointing is that within 4 days of my contract renewal, rates dropped below where I was previously. Especially, because when I originally contacted StarTex about possibly keeping my previous rates for renewal, it couldn't be done and now the rates are lower. I may consider switching companies in the future if it means lower rates and a better monthly contract. ”
“ Not the least expensive but have never had a problem in terms of unexpected billing or other issues. Essentially, they are a trade off of paying a bit more for the energy with less hassle - depends on what you prioritize ”
“ No surprises with StarTex. Have been with them for over 3 years and love the easy to read statements and no surprise billing. I assume customer service is just as pleasant but haven't had to call. Will be renewing with them again. ”
“ All customers should pay attention to their contract. Like others, we forgot when ours ran out and our rate sky rocketed. This was our fault, though, but they fixed it and applied the new rate while also reimbursing the high rate. All you have to do is talk to someone like a person, not your enemy. I cannot give them a bad review. ”
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