Charge/Fee Reviews


Problems with Fees and Charges (336 reviews)



Haven't had a single issue

(4.8 / 5)

  From what I am reading on other reviews, people do not understand that when your contract expires, you get switched to a month to month variable rate. This is the same as any other electric company. All you have to do is call them up or go online and sign a new contract. Easy as that. Also, any other electric company you have will turn off your electricity if you fail to pay. They are, after all, a business, not a charity. I have always paid my bills on time and have never had an issue with Green Mountain Energy. They do not have the cheapest rates but in the 2 years I have been with them I have never had bad service. My contract is up and I have been doing some shopping around and I have found that some of the cheaper rates require direct payment deduction from your account, have high monthly fees, etc. I think I will be sticking with Green Mountain Energy.

Nichole
November 13th, 2010

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