Charge/Fee Reviews


Problems with Fees and Charges (336 reviews)



Great customer service

(4.8 / 5)

  I was inquiring about renewal of my rate plan with Direct Energy and the CSR online helper was great to work with.. helping me to understand more clearly the rates and extra charges.She helped me to select a better plan

Ken.B
June 22nd, 2017

Hi Ken, thanks for your review! We are so glad we've been able to assist you with your energy needs. If you ever have any questions going forward, please let us know. Have a fantastic day!

Direct Energy Responds July 5th, 2017
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