Billing Problems and Complaints (314 reviews)
Quick and Easy
“ Was able to setup service with Star Tex very easily. No issues signing up, and service getting turned on. Using paperless and automated billing. The lowest rates I was able to find. ”
May 30th, 2018
Pleased with service.
“ I found the ordering experience to be very easy. I saved a fair amount by switching to Constellation. I have just completed the first billing cycle. I have no complaints regarding the billing. No problem reading/understanding the billing statemen. So far, I am very pleased with Constellation and would recommend them to family or friends looking for a new gas provider. I have not needed to contact customer service. ”
May 18th, 2018
I Like Green Mountain
“ At the time of deregulation, Green Mountain (GM) was the only company offering renewable energy. It cost more, but I chose GM for that reason. I've been with them ever since. I even sold GM for a year, because the company is good and I believe in clean energy. As a customer, I have never had a problem with billing or customer service. The website is excellent. I am only considering, and I mean only considering, switching companies because there are now companies with competing wind/renewable energy plans, but most look like bad companies, except Champion, whose rate is comparable to GM. Maybe the grass isn't really greener on the other side of the fence, and this cow will stay home. ”
November 12th, 2014
Connecticut Energy News:
Eversource and UI Rates to Fall July 1, But New Rate Case Just Filed
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PURA OKs UI $68M Revenue; Customers May See Rate Hike
Lamont Pitches Energy Rebates to Help CT Customers
Eversource Wants You to Pay For Its $1.5 Billion Storm Costs
Shop Cheap Plans Now to Beat Jan. 1 Rate Hikes!
Lock in Best Electricity Savings Now Before Winter
Grab Deals on 12 Month Electric Plans in West Haven
Four Cheap Electric Plans That Beat UI Rates
CT Energy Ratings Resources:
United Illuminating FAQ
Understanding Your United Illuminating Bill
How to understand Your Eversource Bill
Types of Energy Contracts
CT Energy Provider Switching Rules
How We Score Providers
High Bill? Here's what you can do
Why Use CT Energy Ratings
How to Switch Connecticut Electricity Companies
Connecticut Energy Choice
Connecticut Electricity Cancelation Charges
10 Quick Energy Saving Tips
Eversource Energy FAQ
Connecticut Energy Deregulation History

