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I confirm my enrollment for service and have read, understand, accept and agree to the "Terms and Conditions, Contract Summary, Environmental Label" and other materials and disclosures relating to my agreement for service. An electronic acceptance of the sales agreement is an agreement to initiate service and begin enrollment. I authorize Direct Energy to obtain and review information regarding my consumption history from the Utility. This information may be used by Direct Energy and any of its affiliates, agents or representatives to determine whether it will commence and/or continue to provide energy supply service to me and shall not be disclosed to a third-party unless required by law. I authorize for the release of information to Direct Energy. This authorization will remain in effect during the Initial Term and any Renewal Term of this agreement. To print a copy of the Electricity Terms and Conditions, Rate Plan Summary and Environmental Label please click the links above. I also authorize the company or its representatives, if necessary, to contact me or an authorized representative of the enrolled account(s) at the contact information I provided to complete my enrollment, including by placing calls or texts to my cellular phone or landline using automatic telephone dialing technology and/or pre-recorded messages, and even if my phone number appears on any national or state "do not call" list.
You may request a hard copy of this sales agreement. Direct Energy will send a hard copy by mail within 3 business days after this request. You may rescind this sales agreement and authorization within 3 business days after electronic acceptance of the sales agreement, and may rescind the authorization for release of information at anytime. You may request a hard copy of your sales agreement or request to rescind by calling into our toll-free telephone number at 1-800-571-4900 or email us at csdirectenergy@directenergy.com. Continuous Service and Cancellation. I understand that this is a continuous service contract, and I will be charged monthly unless I cancel, the company cancels, or I switch to another supply provider. To cancel with the company, I can call, email, or visit the company website. Note: my utility controls the cancellation timeline, which means the company will continue to serve as my supplier, and charge me, until a final date set by my utility. In most states, this takes 1 to 2 billing cycles; in some states, the process only takes up to 10 days. Auto-Renewal of Fixed Price Contracts. I understand that my terms and conditions, available in my enrollment confirmation email, will specify if I have a fixed-price contract that auto-renews at the end of the term. The company will send me a notice before the term ends with details on the new price, term length, and the date by which action must be taken to pick a different plan or switch to a different supplier. If I take no action, the plan takes effect and I agree to pay the charges incurred.
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About Direct Energy
Direct Energy is one of the largest providers of energy and energy-related services in North America. With customers in all 50 states, 10 Canadian provinces, and Washington, D.C. Direct Energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. The Nest Learning Thermostat, Plenti and their personalized Online Account Manager are all tools that Direct Energy puts in the hands of their customers to use less energy. They're also very progressive, with active social communities on Facebook, Twitter and Pinterest that help them stay in contact with their customers.